As a woman visiting our Centre and joining the community of the Centre you can expect a quality service.

You have a right:

  • To expect to be greeted and welcomed with respect and courtesy
  • To expect that any information you share with us is treated as confidential (it stays within the house and is not given to anyone else)
  • To have your cultural background and beliefs acknowledged and accepted
  • To be heard and have your story believed
  • To feel safe
  • For information to be available about our services and how you can participate and use our services
  • To be able to choose how you use the Centre and our services
  • To be able to choose the worker with whom you speak
  • To be able to choose to what extent you participate in the Centre